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All things Modern Work, with ramblings...

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All things Modern Work, with ramblings...

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October 17, 2022

Anywhere365 – DC Bundle Update – V05 (and a sneaky 05a)

I have been behind on my blog for a bit, that whole life thing keeps getting in the way! Version 5 of the Anywhere365 new bundle releases hit us not long ago, release notes here: https://golive.anywhere365.io/release_notes/bundle-releases/release-notes-dc2022.05.html But wait… I hear […]

Ben Contact Centre 2 min read
September 11, 2020

Ribbon SBC – Teams Direct Routing – Automated Routing with AD

I suddenly have found the time to blog about the things I have been doing over the past few years, even if this doesn’t get a look, it’s always great for my own reference! I have been working with Sonus/Ribbons […]

Ben Microsoft Teams 4 min read
September 9, 2020

Anywhere365 – Core Update – V8.0.39

The contact centre of the future has it’s latest core update out, I have laid off-putting up a post about it as I wanted to test it in my lab first. Highlighting the majors I feel are below, and since […]

Ben Contact Centre 1 min read
May 28, 2020

Teams Live Events – Produce or Present – It’s your choice…

I have been looking at the Teams Live Event feature as of late, in-depth, and out the box, it seems that its fluid (for what it can do…). The live events functionality of Teams is Microsoft’s answer to the modern […]

Ben Microsoft Teams 3 min read
May 23, 2020

Anywhere 365 – Skype / Teams Federation

I have always found federation calling and technical understanding above the rest in what I do, it’s been here for such a long time but is really never used to its full potential when it comes to making calls, or […]

Ben Contact Centre 1 min read
May 11, 2020

Office 365 – Domain already in use…

I have seen this thrown around a few times, if your domain has been used elsewhere (perhaps a trial, or a Guest in another tenant) there is no easy way to get MS to remove it.I came over this “try […]

Ben Microsoft Teams 49 sec read
December 15, 2019

Contact Centres and beyond…

I have been lucky working in the UC space for some time, it’s an ever-changing role, background, foreground and any other ground you can think of. One major interest has always been the contact centre portion of the market, it’s […]

Ben Contact Centre 1 min read
September 15, 2019

Teams and Linux… The hint’s are strong in this one!

I have to admit, my first time of using a CLI based system was Linux, Redhat 7.3 to be precise so I do have a profound love for it. One of the major factors in general is all about collaboration, […]

Ben Microsoft Teams 1 min read
August 30, 2019

Teams is growing….

Thought it was time to get back dumping brain bit’s here again… I made it along to the UC Expo in London this year and managed to grab the keynote from Microsoft. Things are coming, bigger, faster and rad’er (yes […]

Ben Microsoft Teams 1 min read
July 24, 2018

It’s that time… Microsoft Teams

It’s something that has hit hard over the past year, and it’s its going to just keep on coming. I hope to do some more in depth posts on the client and whats to come (that we know of) soon […]

Ben Microsoft Teams 43 sec read

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