Dynamics as a whole has always been a pretty well-founded CRM system over the years, taking my days back to when I entered IT (yes, nearly 20 years ago) Dynamics, as were other ‘collaborative’ platforms such as Sharepoint, were relatively […]
Like most of my other posts, they tend to start with me throwing in a bit of waffle with what I have been doing in the field, so as not to put a change in direction as to what I […]
I missed the one before the last update with Luware, my RSS feed is jam-packed with bits I follow and sometimes it gets caught in the middle, so a few updates from the team have landed! The one I have […]
Microsoft are really starting to compete in the CCaaS market with the latest tech that already is part of their fundamental offering overall. I remember back in the day when contact centers would just hunt around a bunch of desk […]
Like my last update with the core bundle changes, it’s a few revisions out of date… with a few fun images along the way! You may be asking, what is the point of these, well, the main thing is to […]