Anywhere365 – Core Update – V8.0.39
The contact centre of the future has it’s latest core update out, I have laid off-putting up a post about it as I wanted to test it in my lab first. Highlighting the majors I feel are below, and since […]
Teams Live Events – Produce or Present – It’s your choice…
I have been looking at the Teams Live Event feature as of late, in-depth, and out the box, it seems that its fluid (for what it can do…). The live events functionality of Teams is Microsoft’s answer to the modern […]
Anywhere 365 – Skype / Teams Federation
I have always found federation calling and technical understanding above the rest in what I do, it’s been here for such a long time but is really never used to its full potential when it comes to making calls, or […]
Office 365 – Domain already in use…
I have seen this thrown around a few times, if your domain has been used elsewhere (perhaps a trial, or a Guest in another tenant) there is no easy way to get MS to remove it.I came over this “try […]
Contact Centres and beyond…
I have been lucky working in the UC space for some time, it’s an ever-changing role, background, foreground and any other ground you can think of. One major interest has always been the contact centre portion of the market, it’s […]