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All things Modern Work, with ramblings...

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All things Modern Work, with ramblings...

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January 23, 2025

Luware Nimbus Updates – 1.105 – Reporting

A new update has landed with Luware Nimbus with the reporting and some small changes to the PowerBI out-of-the-box template. The one good thing about the template overall is that it can be adjusted to suit the needs of the […]

Ben Contact Centre 3 min read
August 6, 2024

Generative AI – Creativity vs utility… and contact centres (of course)

I can say it, I’m getting older (perhaps wiser… some may disagree), and the whole AI term is now thrown around as part of modern culture and acceptance, some don’t understand it and some don’t want to know it, but […]

Ben Anywhere365 7 min read
April 24, 2024

Luware Nimbus Updates – 1.91-# – Email, Transcription + Hotfixes

I missed the one before the last update with Luware, my RSS feed is jam-packed with bits I follow and sometimes it gets caught in the middle, so a few updates from the team have landed! The one I have […]

Ben Contact Centre 3 min read

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